Return Policy:

We are happy to assist you with your returns if you're not satisfied with your purchase. Simply return the product on its original state and complete packaging together with all accessories and manuals within 30 days of purchase. Beyond that, we will not accept.

To return the product, you must request a Return Authorization number (RA) first from us through our " Contact Us page". We will give you the Return Authorization (RA) number together with the address where you are going to send the product. We will then credit you as soon as the item is received. Please take note: You will be charged 15% of the total cost of the product as restocking fee when you return it. And all returns that are shipped back will be at your expense. We do NOT pay for shipping. Please make sure that you are ordering the right product to avoid incurring the above costs.

Return Policy on GPS

For those purchasing a Truck GPS, we will waive the No Return Policy on open electronics, for a Limited Return period of 14 days from purchase or 5 days from delivery with a 15% restocking fee, regardless of the reason for the return. This applies to the Teletype, Cobra, Rand McNally, Garmin & PC*Miler GPS & CoPilot Truck GPS ONLY. You must make the return request within the time allowed and it must be retuned within the following 7 days. Please Note: No return means no return for refund. Naturally you can return it for repair or replacement for the warranty period.

Cancelled Orders:

Any order cancelled before the credit card is charged will NOT incur a fee, however, once your card has been charged, there will be a 10% fee to cover the Cost of Processing. We must pay for both the charge and the refund.

Any order cancelled after it has shipped will be charged a 15% restock/processing fee. Almost all distributors charge a 15% restocking.